Itential Academy

Learn Itential. Build Expertise. Automate with Confidence

Self-paced courses and real hands-on labs that turn your team into confident, capable Itential practitioners.

Why Itential Academy

Becoming proficient with a powerful platform takes more than reading documentation. Itential Academy gives your team structured courses, practical exercises, and real hands-on lab environments to build genuine expertise – so engineers can operate independently, automate confidently, and keep getting more out of the platform as your use of it grows.

Self-Paced, On-Demand Access

Learn on your schedule – no deadlines, no waiting.

Hands-On Labs

Tied to real platform capabilities. Practice against real infrastructure.

Role-Based Learning Paths

From engineers to architects to ops teams. (Coming Soon)

Certification to Validate Skills

Demonstrate expertise and accelerate adoption. (Coming Soon)

Self-Paced Courses

Structured, text-based learning with embedded video – covering everything from platform fundamentals to advanced orchestration. Work through content on your own schedule, at your own pace, with no time limits.

Hands-On Labs

On-demand lab instances that launch directly from within a course. Practice real orchestration against real third-party infrastructure in a dedicated, ephemeral environment that resets fresh every session.

Self-Paced Courses. Hands-On Labs. Real Infrastructure.

Whether you’re establishing your automation foundation, modernizing an existing environment, or scaling to AI-powered agentic operations, our training courses are purpose-built to deliver production-ready results while enabling your team to innovate independently.

Itential Academy Course Catalog

Course	Description	Lab	Skill Level
About Itential	High-level introduction to Itential as a network automation and orchestration platform. Covers core value proposition, platform architecture, and key use cases across industries.	x	Beginner
Integrating with Systems	Connect Itential Platform to external systems using both integration models and adapters. Covers importing integrations, configuring adapters, and building workflows with external connectivity.	✓	Beginner
Simple Orchestration	Build a workflow in Studio that connects ServiceNow change requests with device backup operations. Covers data transformation, input forms, and setting up triggers in Operations Manager.	✓	Beginner
Managing Devices	Manage network devices as lifecycle-aware resources using federated inventory. Covers connectivity validation, device grouping, and establishing a foundation for scalable automation.	✓	Beginner
Automating CLI Devices	Automate CLI-based network devices using command templates and Jinja2 configuration templates. Includes pre-check and post-check validation to turn CLI automation into governed, production-ready processes.	✓	Intermediate
CLI Compliance Management	Establish CLI golden configuration standards and build compliance plans to validate live device configurations against intended state. Proactively identify drift, security vulnerabilities, and policy violations.	✓	Intermediate
JSON Compliance Management	Apply compliance validation to structured JSON API responses from controllers, cloud platforms, and API-driven devices. Uses JSON golden configuration templates and orchestrated workflows.	✓	Intermediate
Orchestrating Scripts & Playbooks	Use Itential Automation Gateway 5 to run existing Python scripts, Ansible playbooks, and OpenTofu plans as services. Covers execution via iagctl and orchestrating multiple automation tools in Studio workflows.	✓	Intermediate
Stateful Orchestration with Lifecycle Manager	Build persistent lifecycle management by creating workflows that onboard and offboard network devices while tracking resources throughout their full lifecycle. Integrates Lifecycle Manager with NetBox and ServiceNow.	✓	Intermediate
Agentic Operations with FlowAI	Get introduced to agentic operations and learn how FlowAI brings AI reasoning into the Itential Platform. Covers how AI agents interact with orchestration workflows and where agentic automation fits your infrastructure strategy.	Coming Soon	—

How It Works

Access is built into the platform, not added on. Cloud customers are enrolled automatically. On-prem customers get a dedicated Cloud Hub org for training. Same library, same labs. The whole team can start the same day.

Access Academy in Cloud Hub

Cloud customers are in automatically. On-prem customers receive a dedicated Cloud Hub org – same full course library, same hands-on lab catalog.

Start Any Course Immediately

Browse the full catalog and begin immediately. No assignments, no waiting for IT. The whole team can learn simultaneously, at their own pace.

Practice in a Live Environment

Launch an on-demand lab directly from within a course. Work against real infrastructure in a dedicated, ephemeral environment – resets fresh after every session. Lab seats are shared across your org, not locked per user.

Get Started

Start Learning. Start Shipping Faster.

Already an Itential customer? Log in to Cloud Hub and start learning today. Evaluating Itential? Training is part of the platform, talk to us about how Academy accelerates time to value.

Request a Demo Login to Itential Cloud

Frequently Asked Questions

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Self-paced courses are included for Itential customers. Hands-on lab access is available as a paid add-on — lab seats are shared across your organization, not per user.

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Labs launch on-demand from within a course. You get a dedicated, ephemeral environment running real infrastructure — no setup required. Complete the exercises and close the session; the environment resets for the next lea
er.

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On-prem customers receive a dedicated Cloud Hub org for training access – same full course library and lab catalog as cloud customers. Your account team will walk you through setup during onboarding.

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Yes. There are no seat limits on course content — the whole team can learn simultaneously. Hands-on lab seats are shared across your org rather than assigned individually.

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Both are actively in development. We’ll announce availability through Cloud Hub and the VibeOps community as soon as they’re ready.