Press Release

Itential & Selector Partner to Deliver AI-Driven, Closed-Loop Automation for Network & Infrastructure Operations

Partnership brings AI-powered observability and automated remediation together to deliver closed-loop network operations.

ATLANTA & SANTA CLARA, May 27, 2025 — Itential, the cloud-native leader in network automation and orchestration, and Selector, the leader in AI-driven network operations, today announced a strategic partnership to deliver real-time, closed-loop automation for enterprise and service provider infrastructure teams.

The integration between the Itential Platform and the Selector AIOps Platform bridges a critical operational gap — turning insights into instant action. By combining real-time event detection and root cause identification from Selector with policy-driven orchestration and automated remediation from Itential, teams can now detect, diagnose, and resolve issues across hybrid environments automatically — with no manual intervention required.

The combination of AI-powered observability and intelligent orchestration is a game changer for modern infrastructure teams. Selector provides deep, real-time insights into what’s happening in the environment, and Itential enables those insights to drive immediate, automated action. Together, we’re helping organizations unlock the true promise of AI-driven infrastructure — seamless, secure, closed-loop operations that are faster, smarter, and fully automated.

Peter Sprygada, Chief Architect at Itential

Solving the Alert-to-Action Gap in Infrastructure Ops

Today’s infrastructure teams face growing complexity, a flood of noisy alerts, and a widening skills gap. Monitoring tools may detect issues — but teams still rely on manual steps to interpret, respond, and remediate. This slows response times, increases risk, and consumes valuable engineering hours. With Itential + Selector, that manual chain is broken. Selector applies machine learning to correlate anomalies across telemetry, logs, and events to identify the root cause of incidents. Itential receives these triggers in real-time and executes automated workflows to resolve issues, update inventory, and close tickets — all while maintaining full auditability and policy alignment.

Joint Use Cases & Benefits

The Itential + Selector integration empowers infrastructure and operations teams to move faster and respond smarter. From routine maintenance to urgent incident response, the joint solution enables AI-driven, fully automated, closed-loop workflows across a range of everyday use cases:

Automated Port Resets: Detect degraded port performance and trigger policy-driven fixes without opening a ticket.
Compliance Remediation: Identify non-compliant configurations and automatically correct them in real time.
Service Degradation Resolution: Surface root cause from noisy alerts and orchestrate resolution across systems.

This partnership is a big step forward for infrastructure teams. By integrating our observability and AIOps platform with Itential’s orchestration platform, we’re enabling organizations to go beyond detection. Together, we’re helping teams move faster, cut through the noise, and finally close the loop between detection and resolution. This partnership brings us one step closer to fully autonomous, self-healing networks.

Kannan Kothandaraman, CEO and Co-Founder at Selector

By combining Selector’s AI-driven insight with Itential’s intelligent orchestration, organizations can reduce mean time to resolution (MTTR), eliminate manual escalations, and operate with greater confidence — whether responding to anomalies, performing routine tasks, or automating across cloud and network domains.

Close the Loop @ Cisco Live

The integrated solution will be showcased live at Cisco Live San Diego, where both Itential and Selector will have booths in the World of Solutions. Attendees are invited to see a joint demo and join the “Close the Loop” scavenger hunt and enter to win prizes including an LG TV on the Go. To learn more about the joint solution, register to attend our upcoming webinar here and visit www.itential.com/tech-partners/selector-ai and www.selector.ai.

About Selector

Selector delivers AI-powered observability and event correlation for enterprises and service providers. The platform ingests data from logs, metrics, and events to provide real-time insights and actionable intelligence across infrastructure, networks, and applications. Learn more at www.selector.ai.

About Itential

Itential simplifies and accelerates network and infrastructure automation. Purpose-built for enterprise and service provider environments, the Itential Platform enables teams to design, orchestrate, and execute end-to-end workflows across any domain, any vendor, and any environment — all with full compliance and control. Learn more at www.itential.com.

Media Contacts

Kristen H. Rachels for Itential kristen.rachels@itential.com Stephen Ochs for Selector stepheno@selector.ai

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